By
using ViewToOffer.com, you have already
narrowed your prospective buyers / tenants search.
They have confirmed their appointment with you and
are on their way to view your property. The curtain
is about to be raised and it’s SHOWTIME!!…
But wait… have you done everything to achieve
a successful sale.
Remember
Murphy’s Law – ‘Anything that can
go wrong, will go wrong’. Your job is to ensure
that this does not come to pass. Instead, you should
be striving for ‘everything went well…’
This
is an important task because you may not have the
luxury of a second chance to correct a negative first
impression. Buyers / Tenants will form an opinion
of your house in the first few seconds of their visit
and they will incline to reinforce their opinion as
they continue to view the house.
Your
house should not only be in the finest possible condition
just before the viewing, but should remain that way
until it is sold or tenanted. It’s always possible
that a last minute viewing by a prospective buyer
/ tenant will end up as a deal.
1.
Empathizing with buyers / tenants
The
key to buyers’ / tenants’ heart is empathy.
What you perceive does not matter. It is what the
buyers / tenants feel that counts. They determine
the sale / lease of your house. Looking at your house
through their eyes will help you be more objective
in determining what needs to be done to get a first
good impression.
Do
note that while buyers / tenants evaluate logically,
they buy or rent emotionally. Ultimately, it is not
just the logical justification for the investment,
but the ability to see they living in the house that
will lead to a buying or renting decision. Buyers
/ Tenants should have a 'good to be home’ feeling
when they enter your house.
2.
Help buyers / tenants come to a decision
It would be a good idea, for example to remove any
big objects from your doorsteps to give buyers / tenants
a clear view of your house. This will facilitate their
external evaluation of your property.
Providing
maps will help buyers / tenants find their way and
familiarize themselves with the neighborhood. By using
Virtual Property Movie (VPM) services, your buyers
/ tenants can have unlimited viewings of the property
online. This will definitely help them make a better
buying or renting decision.
For
property selling, other useful information to prepare
includes property tax statements, utility bills, and
warranties, records of additions and alterations as
well as maintenance and upkeep of the house. An inventory
of what is included and excluded in the sale, plus
a fact sheet about your house and the developer’s
brochures would be useful too. Organize all the information
neatly into a folder and make it available to buyers.
Keeping
pets and children away during showtime would further
aid you in the process of selling or renting your
house. This will ensure that buyers / tenants are
not distracted by the presence of barking dogs or
noisy children.
3. Importance of a positive ambience
Your home should also have a positive feel about it.
Buyers / Tenants should be greeted by a welcoming
ambience. Do not litter workbenches with tolls. Leave
dirty dishes in the basin or wash the laundry during
viewings as these may evoke negative feelings. In
addition, replace cracked titles; rusty pipes and
tuck away loose wiring to ensure there are no potential
safety hazards.
It
is important to appeal to all the senses when selling
or renting your house. Enhance the buyers’ /
tenants’ mood by cooling your house and providing
soothing background music. Even the smell of the house
should be pleasant and refreshing. To appeal to their
visual senses, display decorative lightings and beautiful
pictures in addition to waxing the floor and polishing
metal finishes.
4.
Stand out from the crowd
When you market your house in a highly competitive
market, do not make the mistake of being a frog in
the well. A typical buyer / tenant will see more then
ten houses before making a decision and these days
they are certainly spoilt for choices. Make a point
to study open houses and show flats, plus interior
decoration magazines and other publications. There
are lessons that you can learn to help you improve
your house and enjoy better returns.
As
you are preparing for your house, be guided by the
principle that every part of the house must tell a
story of benefits. More importantly, look out for
the negative elements and remove them. Buyers /Tenants
tend to be skeptical when viewing houses and if they
find something amiss, they are inclined to think that
there will be more things wrong with it.
5. Develop a checklist
Once you have gathered the ideas, develop a checklist
and prioritize what needs to be done. Begin preparing
your house from the outside. This is important because
many a sale or lease has been lost even before the
buyer stepped into the house. The curb appeal, in
other words, the external facade of the house sets
the tone of the viewing.
For
property selling, you may want to involve every family
member in the preparation and maintenance of your
house during the sale. Place the checklist in a prominent
place and assign them various tasks. This could include
making the beds, keeping rooms tidy and organizing
the bookshelves. Prior to every viewing, check to
ensure your house is ready and that nothing is compromised.
If the house is not ready, request for time to dress
up the house.
IT
IS BETTER TO LOSE SOME TIME THAN TO LOSE A POTENTIAL
SALE.
When
you dress your house correctly and continue to improve
upon it, there is no reason why
SUCCESS
WILL NOT COME KNOCKING ON YOUR DOOR!